Refund Policy
Refund Policy
Thank you for shopping with Body Cam On Network. We want every customer to be satisfied with their order. Please review our refund and return policy before making a purchase.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, your item must be:
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Unworn
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Unwashed
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Unused
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In the same condition that you received it
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In the original packaging, if applicable
Items that show signs of wear, washing, damage, stains, odors, or alteration may not be eligible for a refund.
Non-Returnable Items
The following items may not be eligible for return:
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Final sale items
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Gift cards
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Digital products
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Downloadable files
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Custom or personalized items
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Items damaged by the customer
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Worn or washed apparel
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.
Please include:
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Your order number
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Your name
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A description of the issue
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Photos of the damaged or incorrect item
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Photos of the packaging, if applicable
We will review the issue and work to make it right.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be processed back to your original payment method. Please allow several business days for your bank or payment provider to process the refund.
Exchanges
If you need a different size or received the wrong item, please contact us. Exchanges are subject to product availability.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping costs are non-refundable unless the return is due to an error on our part.
Cancellations
Orders may only be canceled before they are processed or shipped. Once an order has been fulfilled or shipped, it cannot be canceled and must follow the return process.
Contact Us
For refund, return, or exchange questions, please contact us through the Contact page on our website.
Please include your order number so we can assist you faster.